Caregiver App

Caregiver App

Tracking medication has never been easier while taking care of your patients

Springboard | Client | Healthcare | Product Design | Mobile

Product Impact

Give caregivers an all-in-one digital tool to track medication
Provide healthcare providers with a shareable tool
Increase the livelihood of patients

UX Designer

Supported a client with a UI/UX Design team to create roadmap planning, design management, high fidelity design and prototype, usability testing, and presentation.

Adobe XD

Google Suite

Project Goals

Create a roadmap
Provide the client with a prototype in 4 weeks
Define features for an MVP
Collaborate with other designers to share the effort for designing the deliverables

Problem

Caregivers lack a tool to help them track and understand the medication they are giving their patients.

I. DISCOVERY

Prior Research

In this project, the stakeholder previously had a UI/UX design team that conducted user research and designed wireframes.

Week 1: Research and Analysis

A survey was conducted to identify the target audience for the potential product. Twenty-nine participants from both the United States and Canada answered the survey and revealed the following findings.

Empathic observations:

Survey participants worry about how their decisions could affect their patients.
Survey participants are interested in finding courses or a community that could support them become better caregivers.
Survey participants want to better understand their patients’ vitals.

User demographics

31% are between the ages of 25 - 34 years old
38% are between the ages of 50 - 64 years old
31% are considered within "other" age range
All survey participants were caregivers

Competitive analysis

A few common findings from my heuristics:

Lack of pictures, or icons
inconsistent use of UI elements

II. DEFINE

Personas

Empathy Map

Week 2: Userflow and Sketches

Userflow

III. DESIGN

Sketches

Week 3: Style Guide and Mockups

Mockups

Week 4: Prototyping

Watch Video

Usability Testing

Iteration #1:

Add a notification that tells the user a new specific medication has been added.

Iteration #2:

Add a delayed animation to let users know how to edit an entry.

Iteration #3:

Specify the reason for medication by replacing the word "medication" with the actual medicine entered.

IV. DELIVER

This project was handed off to our stakeholder so that it can be used for presentation purposes to collect future grants and funding.

Lessons Learned

As I wrap up my last design project as a UI/UX design student, this industry design project allowed me to work with a real client and design team under a real timeline of four weeks. I learned that building multiple pages for a product with a team required a lot of coordination, organization, and communication. Designing and creating the pages was one task, but finding consistency in the UI, diction, and the overall aesthetic of the product was a difficult aspect of the product design. Nonetheless, the team communicated closely with our stakeholder, and they felt that they were given a clear direction in order to pursue their entrepreneurial endeavors regarding the development of the app for caregivers. This experience would always be a reminder that UI/UX design requires proper communication between the team and stakeholder, so that a clear understanding of the developing product is envisioned.